What types of payments do you take?
Visa, MC & paypal.
How are the ponchos sized?
Our ponchos come in three sizes: size sm = 0-2 years, size med = 2-4 years, size lg = 4-6 years. Size small is great for little ones that aren’t even walking yet, it acts like a blanket in the stroller, car seat or carrier.
Can I send the poncho as a gift to a different address?
Yes, please add gift wrap to your shopping cart, specify in the comments section that the poncho is a gift. Please confirm shipping address (if different from billing address). You can also include a short message (ex. Happy Birthday Rosie! Love, Grandma & Grandpa) and we’ll include it on a Po Po’s Printed card with the poncho.
Can I get a receipt?
Yes, after your payment is made through the shopping cart you can print your receipt. If you would like us to email you a receipt or mail you a paper copy we can do that too, just ask.
How much is shipping?
Shipping is $10 for one poncho, $20 for two in Canada All other orders please email for quotes, thanks
How long after I order my poncho will I receive it?
Orders will be shipped out within 2-4 business days and will be shipped via Canada Post. Most orders arrive no more then 7 days from the day they leave the post office. If we are out of stock you will be notified by email or phone.
If I am unhappy with my poncho can I receive a refund?
Refunds will be given within 30 days of purchase with proof of purchase. Ponchos must be returned at the expense of the buyer and be in the original, new condition (tag attached).
How do I care for my poncho?
Ponchos should be machine washed in cold water & hung to dry or tumble dry on low. They are made with high quality anti pilling micro fleece however repeated drying on high heat will affect their life span.
